Privacy Policy

We have created this privacy statement in an effort to display our firm and continuing dedication to the privacy of personal data given by those visiting and interacting with this website. We hold the privacy of your personal details in the greatest regard. The examples below clearly shows our information collecting and dissemination procedures with this website. We understand the necessity of guarding your privacy and our policy is created to assist you in understanding how we acquire, use and protect the private details you supply to us and to aid you in making intelligent selections when using our website. This policy is going to be continuously assessed against new modern advances, commercial practices and our customers’ needs.

What Data Do We Collect?
Whenever you visit this website you can give us two varieties of data: information that is personal you purposefully decide to disclose that is gathered on an individual basis and website use details accumulated while on an aggregate basis as you and others browse our website.
Private Information You decide to Produce:
Subscription Information and facts If you happen to register for any one of our products, services or newsletters you will give us data in relation to your own self.

Credit Card Details
If you want to take advantage of our services, you might want to offer important data and permission to receive information from a variety of credit professional services. One example is you might need to provide the subsequent information:

1. Name
2. Mailing address
3. Email address
4. Credit card number
5. Name on credit card
6. Credit card billing address
7. Business and home phone number

Email Information
If you want to correspond with us through email, we may retain the content of your e-mails along with your email address and our replies. Our company offers the very same protections for these particular electronic communications which we utilize within the servicing of details received by mail, e-mail and telephone.

Website Use Information
Much like other business oriented websites, our website works on a typical technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to accumulate information about how our website is utilized. Information and facts collected through cookies and webserver logs may include the date and time of sessions, the web pages viewed, time taken at our website, along with the websites visited before and immediately after our website.

How Do We Utilize the Details That You Give to Us?
Broadly speaking, we use personal information for requirements of administering our organization activities, providing the goods and services you requested, to process your transaction, to watch the utilization of the service, our marketing and promotional efforts and improve our content and support choices, and customize our site’s content, style, services as well as other legal uses.

These uses boost our website and much better customize it to fulfil your expectations. Furthermore, such details might be shared with other companies upon an aggregate foundation. Personally recognizable details or business information will not be distributed to parties apart from as necessary by law.

Once in a while, we could also use the data we acquire to notify you about necessary improvements to our website, fresh services, and promotions we feel you will find beneficial. You can inform us anytime if you do not wish to receive these offers by e-mailing us at the link given on the newsletter or contact page of this website.

What Are Cookies?
A cookie is a really tiny text document, which normally includes an unknown unique identifier. After you visit a website, that site’s computer asks your computer for authorisation to store this file inside a section of your hard drive particularly allocated for cookies. Each website can send its own cookie for your browser should your browser’s preferences allow it, but (to shield your privacy) your browser only makes it possible for a website to gain access to the cookies it’s already provided for you, not the cookies sent to you by other websites. Browsers usually are set to acknowledge cookies. However, if you would desire not to acquire cookies, you could change the layout of your browser to decline cookies. If you select to have your browser turn down cookies, it is probable that some areas of our site will not operate as effectively when watched by the consumers. A cookie can’t retrieve any other information from your hard drive or pass on computer infections.

How Do We Use Information We Gather through Cookies?
When you pay a visit to and browse our website, the site uses cookies to distinguish you from other viewers. Now and again, we also utilize cookies to stop you from being forced to sign in more than is required for security. Cookies, alongside our web server’s record files, permit us to calculate the aggregate number of individuals viewing our website and which parts of the website are most well-liked. It will help us gather reviews to constantly strengthen our website and much better serve our customers. Cookies do not let us to collect any personal data in regards to you and we do not ever purposefully keep any personal data that your browser delivered to us within your cookies.

IP Addresses
IP addresses are used by your computer every time that you are attached to the World Wide Web. Your IP address is known as a number that is used by computers on the network to identify your computer. IP addresses are automatically obtained by our web server together with demographic and profile data generally known as traffic data so that data (like the webpages you request) can be sent to you.

Sharing and Selling Information
We don’t share, sell, lend or lease any of the details that uniquely recognise a subscriber (which include email addresses or personal details) with anybody other than to the magnitude it’s necessary to process orders or supply services that you have requested.

How May You Obtain and Correct Your Details?
You might request entry to all your private data which we gather on the internet and maintain in our client base by emailing us on the usual address located on our contact us web page.

How About Legally Compelled Disclosure of internet data?
We might reveal data when legally required to do so, basically, when we, in good faith, believe that legislation demands it or for the safety of our own legal rights. We may also divulge account data if we have cause to believe that revealing these details are needed to establish, contact or bring legal action against someone who might be breaking our Terms of Service or to secure the security of our users along with the General population.

What About Various other Websites Linked to Our Website?
We are not responsible for the procedures used by websites linked to or from our website or the details or content contained therein. Often links to other websites are offered solely as pointers to information on topics that could be beneficial to the users of our website. Please keep in mind that when you use a link to go from our website to yet another website, our Privacy Policy is no longer in place. You’re browsing and connection on another website, which includes web sites, that have a link on our website, is subject to that website’s own rules and policies. Please understand those rules and policies before proceeding.

Your Permission
Through the use of our website you consent to our gathering and use of your personal information as referred to in this Privacy Policy. We reserve the authority to change this privacy policy at any time.

Our Dedication to Data Protection
Please note that your particular data will be filed and processed on our computers. The regulations on having personal information could be less strict compared to laws of your Country of residence or citizenship. To stop unwanted accessibility, maintain data precision, and to make certain the appropriate usage of details, we have set up appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect on-line.

This site makes it possible for website visitors to unsubscribe so they will never get future emails. Immediately after unsubscribing we’ll cease sending the specific information as soon as technically achievable.

Surveys & Contests
From time-to-time our site requests data from clients via surveys or contests. Taking part within these surveys or contests is totally voluntary and the user therefore has an option whether or not to reveal these facts. Data asked for could include contact details (including name and delivery address), and demographic information (for example postal code, age level). Contact information will probably be utilized to inform the winners and award prizes. Survey data is going to be utilized for reason for checking or enhancing the use and fulfilment of this website.

An Exclusive Note Related to Children
Children are not permitted to use our services without supervision and we ask that kids (under the age of eighteen) don’t submit any private information to us. If you are a minor, you can use this service only in partnership with permission and support from your parents or guardians.

Purchase or Modifications in Ownership
In the event the web site (or possibly a considerable component of its resources) is purchased, your details can be deemed part of those assets, and could be a part of those assets which are moved.

Dispute Resolution Policy

LKM Property Services will use reasonable endeavours to mediate any dispute concerning the use of the Website.

Disputes in relation to the Domestic services carried out by a Business or any other issue will be referred, where appropriate, to external dispute resolution services or authorities.

Indemnity and Liability

General indemnity

You agree to indemnify LKM Property Services, against any claim, action, damage, loss, liability, cost, charge, expense or payment which LKM Property Services may pay, suffer, incur, or are liable for, in relation to any act you do or cause to be done, in breach of the Terms.

General limitation of liability

We will not be liable to you in contract, tort or equity in relation to any direct, indirect or consequential loss you incur in relation to the contents, use or reliance of Site Content or otherwise in connection with the Website.

Domestic services Liability

To the extent permitted by law, LKM Property Services will not be responsible and will be excluded from all liability, for any loss or damage whatsoever (including personal injury, loss of life and damage to property) that you or another person may suffer in connection with the offer or supply of (or default in supplying) the Domestic services.

Information accuracy
You acknowledge and agree that some of the Site Content may be provided by way of blogs or comments made by other users of the Website (i.e. Ratings), and that LKM Property Services does not accept any liability for the accuracy of such information or your reliance on the same. The Site Content is provided to you as general information only and is not intended to substitute or replace the advice of a duly qualified professional (where applicable).


By using our website and service, you agree and accept that the indemnity and limitations of liability provided in this clauses are reasonable.

Warranties and Representations

The use of this Website is at your own risk. The Site Content and everything from the Website is provided to you on an “as is” and “as available” basis without warranty or condition of any kind.

None of LKM Property Services affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors make any express or implied representation or warranty about the Site Content or Website.

General Provisions

Any provision of, or the application of any provision of these Terms which is prohibited in any jurisdiction is, in that jurisdiction, ineffective only to the extent of that prohibition.

Any provision of, or the application of any provision of these Terms which is void, illegal or unenforceable in any jurisdiction does not affect the validity, legality or enforceability of that provision in any other jurisdiction or of the remaining provisions in that or any other jurisdiction.

If a clause is void, illegal or unenforceable, it may be severed without affecting the enforceability of the other provisions in these Terms.

These Terms shall be governed by and construed in accordance with the law for the time being applicable to New South Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of New South Wales.

Property Damage

In the event that your property is accidentally damaged, you guarantee that you will follow our damage claims process. Which stipulates that damages must be reported to LKM Property Services administration staff on the day or the day after the service is rendered. Due to liability, we are unable to process damage claims if the damage is reported more than 2-3 days after a home or office has been cleaned.

You agree that our damage claim process can take upwards of one and a half months to fix or replace a damaged fixture, surface or appliance in your home.

By booking our service you agree to wait until our insurer or our service provider’s insurer has investigated and completed a claim.

You also agree, that you will adhere to the best practice required by our insurance provider and that no monetary value will be passed onto you in replacement of an insurance claim by LKM Property Services.

You agree that threats of legal action or threats to damage our reputation unless we pay you for accidental damage on the spot will be taken as libel, blackmail and will be documented and used as evidence in a civil action against you.

Verbal and Physical Abuse From Clients

LKM Property Services has a zero-tolerance for any verbal or physical abuse directed at or towards our cleaning teams. If our teams feel uncomfortable or if there is verbal or physical abuse. We will cancel the job with the full price of the booking charged. We will also notify the necessary authorities. LKM Property Services cleaning teams do not come to work to be scolded, abused, harrassed, or intimidated by clients.

Damages to fixtures and appliances within the home

LKM Property Services will endeavor to repair, replace or cover the cost of accidental damage through our or our cleaning partner’s relevant insurer.

Damages that occur must be reported to LKM Property Services head office the  day of the service.

LKM Property Services refuses to cover or assess any claims for damages that are made after more than 48 hours after a service has been conducted.

Threats to damage our business reputation, if we don’t fix or repair your damage or pay for your damage out of pocket will be taken as libel and will be dealt with by our legal counsel. We will seek full damages through the courts should we be blackmailed into paying monetary sums or repairing appliances to which we have not done damage or where the process outlined is not followed.

Policy Changes
We could possibly change this Privacy Policy every once in a while. If/when improvements are created to this privacy policy, we may email users who have given us approval to do so. We’re going to post any changes here, so ensure that you come back every so often. Nevertheless, please be confident that if the Privacy Policy changes in the future, we will never make use of the private information you have published to us under this Privacy Policy in a fashion that is materially irregular with this particular Privacy Policy, without having your previous permission.